Last updated: 2024
These Terms and Conditions ("Terms") govern the use of the website operated by Jodiha and the provision of facade and roof cleaning services booked through it. By using this website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.
The services offered on this website are provided by:
JodihaThese Terms are governed by the laws of England and Wales, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the UK General Data Protection Regulation as supplemented by the Data Protection Act 2018. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Jodiha provides professional cleaning services for facades and roofs of residential and commercial buildings. The exact scope of work, materials used, and any access requirements are agreed with each customer prior to confirmation of a booking.
Orders may be placed via our website contact form, by telephone, or by email. A booking request does not constitute a binding contract until it has been confirmed in writing by Jodiha, either by email or another written form of acknowledgement.
All prices are quoted in pounds sterling (GBP) and include VAT where applicable. The quoted price covers labour, standard cleaning equipment and agreed materials for the scope of work confirmed at booking. It does not include:
Payment terms will be confirmed at the time of booking. Payment may be requested in advance, on completion, or as otherwise agreed in writing. Jodiha accepts payment by the methods indicated at checkout or invoice.
Consumers booking services for delivery at a future date have the right to cancel within 14 days of confirming the order, in accordance with the Consumer Contracts Regulations 2013, provided that work has not already commenced with the consumer's express agreement to begin before the cancellation period ends.
To cancel, please contact us at [email protected] or by phone at +44 161 734 5589, stating your name, order details and intention to cancel.
If you are not satisfied with the service provided, please notify us within 7 days of completion. We will investigate the matter and, where appropriate, offer a re-clean, partial refund, or other suitable remedy. Complaints should be submitted in writing to the email address above, including photographs where relevant.
Jodiha takes reasonable care in performing all services. However, to the fullest extent permitted by law:
Nothing in these Terms excludes or limits liability for death, personal injury caused by negligence, or any other liability that cannot be excluded under English law.
This website uses a single cookie, gdpr_consent, which stores your cookie consent preference for a period of one year. No analytics, tracking or session cookies are set on this website. Advertising measurement is only activated after you provide consent, and solely on the order confirmation page.
You have the right to access, rectify, or erase your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. For any privacy-related request, contact us at [email protected].
Jodiha may update these Terms from time to time. The version published on this website at the time of your booking shall apply to that transaction.
For any questions regarding these Terms, please contact us at [email protected] or +44 161 734 5589.